Partner Program Terms

All five must be true before a fee is owed:

1. we introduced you to the homeowner through a tracked request;
2. you and the homeowner signed a written contract;
3. any cancellation period has expired;
4. you have received cleared payment; and
5. that payment has not been refunded or charged back.

The entire fee lands on the final invoice. We take nothing from a deposit, which means our own money stays at risk until the homeowner confirms the work is finished. If the job is never completed and paid, we are never paid either.

The fee is calculated on the pre-tax contract price. Sales tax, permit and inspection fees you remit to a government authority, third-party financing fees, and customer-supplied materials are all excluded from the base.

Duplicate requests; leads outside your trade or service area; homeowners you can document as existing customers; unreachable or fraudulent contacts; cancelled jobs; unpaid balances; fully refunded jobs; and warranty or callback work you perform at no charge.

Tell us within 5 business days, with evidence, and we credit the lead: invalid contact, wrong trade, outside your area, no ownership of the property, a duplicate, or a homeowner who says they never submitted a request.

Any change applies only to leads delivered after the effective date, and you may leave without penalty during the notice period. Founding Partner rates are locked for their stated term.

Active licenses and registrations for your trade and locations; general liability of at least $1M per occurrence and $2M aggregate; commercial auto; and workers’ compensation where required. Certificates go on file at onboarding and at every renewal. If a credential lapses, matching stops until the replacement is verified — uploading a document does not restore eligibility on its own.

Signed before work begins and identifying your business as the contracting party. Written change orders before extra work. Permits pulled in your own name. Lien waivers on progress payments and at completion.

A deposit may not exceed the lesser of your state’s statutory cap, 25% of the contract price, or $2,500. Several states are stricter — California, for example, limits home-improvement deposits to 10% or $1,000, whichever is less. The platform enforces this when you send an estimate and will tell you the maximum for that job. Bill the rest against progress milestones.

At least 1 year on HVAC work and 2 years on roofing, with manufacturer warranties passed through and registered in the homeowner’s name.

Use it only to respond to the request and perform the resulting job. Never resell it, share it with other lead buyers, or add it to unrelated marketing lists. You are responsible for your own compliance with the TCPA, state calling and texting laws, and Do-Not-Call rules, and for honoring an opt-out promptly.

No acting as a public adjuster without the required license, no promises that a claim will be approved, and no waiving, rebating, or absorbing a homeowner’s deductible — that is a criminal offense in a number of states.

Respond to a homeowner complaint within 3 business days and take part in good faith. We suspend contractors for lapsed credentials, unresolved regulator complaints, serious safety incidents, misuse of homeowner data, and abandoned jobs.